Data Protection

Ace165 Privacy Policy – Your Data, Our Responsibility

What you share on ace165 is yours alone. Here you'll find a clear, straightforward explanation of what information we collect, why we collect it, and how we keep it safe.

Last Updated: January 2026
Register
256-bit
SSL Encryption
0 Shares
Sale of Data to Third Parties
GDPR
Adherence to Equivalent Standards
24/7
Data Protection Monitoring
ace165's Privacy Commitment

We believe your data belongs to you — ace165 has simply taken on the responsibility of keeping it safe.

Military-Grade Encryption

Every connection you make on ace165 is encrypted with TLS 1.3 and 256-bit SSL. No one can read your data in transit between you and ace165 — not even your internet service provider.

TLS 1.3 Protocol
No Sale of Data to Third Parties

Ace165 never sells your personal information to advertisers or any other third party. Your name, number, or gaming history — none of it leaves our platform.

No-Sale Policy
Payment Details Not Stored

Your bKash number, bank details, or card data are never stored on ace165's servers. All payment processing is handled exclusively through third-party PCI DSS certified gateways.

PCI DSS Certified
You're in Control of Your Data

On ace165, you can view, correct, or request deletion of your data at any time. Your data belongs to you — ace165 is simply its custodian.

Right to Access
Limited & Purpose-Driven Collection

Ace165 only collects information necessary to provide its services. No unnecessary data is requested — the purpose behind every data point is always made clear.

Minimal Data Policy
Immediate Notification of Data Breaches

If a data security incident occurs, ace165 will notify affected members by email within 72 hours. Nothing will be kept from you.

Transparent Notification Policy

Important: By creating an account or using ace165, you agree to this Privacy Policy. If you have any questions, support@ace165.bestto get in touch.

1 Introduction

Ace165 (www.ace165.best) takes your privacy seriously. This Privacy Policy explains what information we collect about you when you use the ace165 website and services, how that information is used, and how we keep it secure.

Ace165 operates under a Curaçao eGaming license and adheres to international data protection standards — in particular, GDPR-compliant policies. We believe that being a fair gaming platform means more than offering fair games; it also means handling user data with integrity.

This policy applies to all ace165 services — website browsing, account registration, gameplay, payments, and support interactions. Using ace165 constitutes your acceptance of this policy.

GDPR-Compliant Curaçao Licensed In Plain Terms
2 What Data ace165 Collects

Ace165 collects two types of data — information you provide directly and information collected automatically.

Information You Provide:

  • Registration Details: Name, date of birth, email address, mobile number.
  • Identity Verification (KYC) Information: A photo of your national ID or passport, plus a selfie. ace165 requires this for large withdrawals.
  • Payment Information: Mobile banking number (e.g., bKash/Nagad). Full card or bank account details are never stored on ace165's servers.
  • Support Contact: What you write in live chat or via email.

Automatically Collected Data:

  • Device Information: IP address, browser type, operating system.
  • Usage Data: Pages visited, time spent, and games played.
  • Cookies & Local Storage: Used for session management and saving your preferences.
  • Transaction History: Deposit, withdrawal, and betting records.
👤
Identity Information

Name, email, phone, date of birth

💳
Payment Details

Numbers Only — Not Your Full Data

📍
Location Data

IP address and approximate location

🎮
Gaming History

Bets, wins/losses, and game preferences

📱
Device Information

Browser, OS, Screen Size

💬
Support Conversations

Chat & Email Logs

3 Why ace165 Collects This Information

Ace165 collects data only for specific, legitimate purposes. No information is held without reason — every piece of data has a clear purpose behind it.

  • Service Delivery: Identity information is required to create, log in to, and manage your ace165 account.
  • Payment Processing: A mobile number is required for deposits and withdrawals via bKash or Nagad.
  • Security & Fraud Prevention: IP and device information is analyzed to detect suspicious activity.
  • Legal Compliance: KYC information is collected to meet licensing authority requirements.
  • Platform Improvement: ace165 analyzes gaming history to identify which games or features need further improvement.
  • Bonuses & Promotions: Transaction data is analyzed to ensure accurate bonus distribution and prevent abuse.
  • Customer Support: The support team can review previous conversations to resolve issues faster.

Ace165 never uses your data for advertising purposes or shares it with advertisers. Our business model does not rely on selling user data.

4 How Your Data Is Stored and Kept Secure

Ace165 servers are located in the Asia Pacific region, ensuring fast connections from Bangladesh while adhering to international data protection standards. ace165 maintains multiple layers of data security.

First, all data transmissions are encrypted using TLS 1.3 and 256-bit SSL. This means your data travels encrypted from your device to ace165's servers — no one can intercept or read it along the way.

Second, all data stored on ace165's servers is encrypted. Passwords are never stored in plain text — bcrypt hashing is used, meaning no one at ace165, including staff, can ever access your password.

Third, access to ace165's systems is strictly controlled. Only authorized personnel can access specific data, and all access is logged.

  • Data Retention: ace165 does not retain data longer than necessary. Following account closure, information may be kept for up to 5 years to meet legal obligations, after which it is permanently deleted.
  • Backup Protection: ace165's backup data is also encrypted and stored in a secure location.
  • Firewall & Intrusion Detection: Automated monitoring systems are active around the clock.
TLS 1.3 + SSL 256-bit

All data transmissions are secured with military-grade encryption.

Bcrypt Password Hashing

Your password is never stored in plain text — it cannot be recovered by anyone.

Encrypted Database

Data stored on ace165's servers is also encrypted.

Limited Staff Access

Only authorized staff can access data, and all access is fully logged.

5 Sharing Data with Third Parties

Ace165 never sells your data. However, limited information must be shared with certain trusted third parties in order to provide our services.

  • Payment Gateway: ace165 works with trusted payment processors to handle bKash, Nagad, and other payment methods. Transaction data is shared only to the extent necessary to complete a payment — nothing more.
  • Game Provider: Games on ace165 are provided by third-party providers. Session data may be shared during gameplay, but no personally identifiable information is disclosed.
  • Licensing Authority: Specific data must be provided to Curaçao eGaming for regular audits. This is a legal requirement.
  • Law Enforcement: ace165 may be legally required to disclose information under a court order or valid legal process.

Outside of this list, ace165 does not share your data with anyone — not ad companies, brokers, or any other commercial entity.

Third-Party Policy

Ace165 only works with third parties who are contractually bound to uphold ace165's privacy standards. While ace165 does not have direct control over their use of data, contractual obligations are in place.

6 Cookies & Tracking Technologies

Ace165 uses cookies and similar technologies to improve site functionality and enhance the user experience. A cookie is a small file stored in your browser.

Ace165 uses three types of cookies:

You can disable most cookies through your browser settings. However, disabling essential cookies may prevent login and payment functions from working on ace165.

Ace165 does not engage in cross-site tracking — your activity on ace165 stays within ace165's platform only.

7 Your Rights Over Your Data

Ace165 believes you should have full control over your own data. Every ace165 member has the following rights:

Right to Access Your Information

To find out what data ace165 holds about you, submit a request to our support team.

Right to Correct Your Data

If any of your information is inaccurate, ace165 will correct it for you.

Right to Erasure

When you close your account, ace165 will delete your data once all legal retention obligations have been met.

Right to Restrict Processing

You can request that your data not be used for specific purposes.

Right to Data Portability

You can request your data in a portable format.

Right to Object

You may object to certain types of data processing.

To exercise these rights, reach out via ace165's live chat or support@ace165.bestto email us. ace165 typically responds within 30 days.

8 Protection of Children & Minors

Ace165 is strictly off-limits to anyone under 18. ace165 does not knowingly collect personal information from minors.

If a minor registers on ace165 and this is detected, ace165 will immediately close that account and delete all collected data.

If parents believe their child has opened an account on ace165, they should immediately support@ace165.bestto email us. ace165 will act promptly.

Parental Controls

Parents can use parental control software on their own devices to restrict access to ace165 and similar sites. ace165's Responsible Gaming More information on this is available on the page.

9 Privacy Policy Updates

Ace165 may update this Privacy Policy from time to time. When changes are made, ace165 will notify you in two ways — via a prominent notice on the site and a message to your registered email.

For any significant changes, ace165 will give at least 30 days' notice. If you do not agree to the updated policy within that period, you will have the option to close your account.

Continuing to use ace165 after a new policy takes effect constitutes your acceptance of the updated terms. The date of the latest update will always be displayed at the top of this page.

10 Contact Us

If you have any questions or concerns about the Privacy Policy, please get in touch with ace165. We're always here to help.

  • Email: support@ace165.best — Please write "Privacy Request" in the subject line for privacy-related inquiries.
  • Live Chat: 24/7 Bengali Live Chat support is available at ace165.best.
  • Response Time: ace165 typically responds to privacy-related requests within 72 hours.

If you are not satisfied with ace165's privacy-related decisions, you may also file a complaint with the Curaçao eGaming authority.

Play Safe at ace165 — Your Data Is Protected 🔐

Now that you know our Privacy Policy, register today and get a 200% bonus on your first deposit.

Register
How Safe Is Your Data at ace165

It's natural to have questions before sharing your information on an online platform — "Where does my name or number go? What are the risks of providing my bKash number?" ace165 takes these concerns seriously.

When you register at ace165, your email and mobile number are collected. This information is used solely for account management and essential communications. ace165 will never use it to send you unrelated advertisements.

Ace165 is especially careful when it comes to payments. For sending or receiving money via bKash or Nagad, ace165 only needs your mobile number. We never ask for or store your full banking details or PIN.

Ace165's KYC process requires a photo of your NID or passport. While this may seem like a lot, it's there to protect you — so no one else can operate an account in your name. Documents submitted to ace165 are stored with 256-bit encryption and used solely for identity verification.

Ace165's support team is specially trained to handle personal data. During a live chat, they will never ask for your full password or PIN. If anyone claiming to be "ace165 Support" requests this information, they are not an ace165 representative — it is a scam.

Privacy Protection Certification
Curaçao eGaming License

Operated under an internationally recognized licensing authority — data policy included.

PCI DSS Compliant

Payment processing complies with the Payment Card Industry Data Security Standard (PCI DSS).

GDPR-Compliant Data Policy

Ace165's data practices follow Europe's stringent data protection regulations.

SSL 256-Bit Encryption

All data transmissions are secured with military-grade encryption.

Round-the-Clock Security Monitoring

Ace165's security system automatically detects threats 24/7.

Two-Factor Authentication (2FA)

Enabling 2FA on your account means an OTP is required at login — an extra layer of security.

Any Questions About Your Data

To view or delete your data support@ace165.bestEmail us at. Read more Terms & Conditions।

Frequently Asked Questions

Yes, ace165 has a referral program. If you refer a friend or acquaintance to ace165 and they register and complete their first deposit, you will receive a referral bonus. The process is straightforward — log in to ace165 and look for the "Refer & Earn" or "Invite Friends" option in your account dashboard. You will find a unique referral link or code there — share it with your friend. Once they register using that link and complete their first deposit, ace165 will automatically credit the bonus to your account. The exact amount and terms of the referral bonus are listed on ace165's promotions page and may change from time to time. Keep in mind that each real person counts as a single referral — any attempt to claim referral bonuses through fake accounts will be flagged by ace165's anti-fraud system, and both accounts may be suspended.

ace165 allows you to either take a temporary break or permanently close your account — and actively encourages both, as responsible gaming is a core principle at ace165. For a temporary break, use ace165's "Cooling-Off Period" feature, which can be set anywhere from 24 hours up to 6 weeks. During this time, you will not be able to log in or place bets from your account. You can activate it through the Settings menu or via Live Chat. For a longer break, self-exclusion is available — for 6 months, 1 year, or permanently. To close your account entirely, contact ace165 through Live Chat or email support@ace165.best. Make sure to withdraw your balance before the account is closed. When you request account closure, ace165 will not ask questions or attempt to change your mind — it is your right. Once your account is closed, ace165 will no longer send you any promotional emails.
🔐
ace165 — Safe & Trusted

Your data is secure — start with complete peace of mind.

Registration at ace165 is free. Now that you know our commitment to protecting your privacy, go ahead and claim your 200% welcome bonus.

বাংলা